‘Wants to fool customers’: TMC’s Mahua Moitra slams Decathlon. Here’s why | Latest News India

admin April 28, 2022

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Trinamool Congress MP Mahua Moitra on Thursday posted a complaint against the French sporting goods retailer Decathlon after she was asked to provide her mobile number and email ID at the billing counter. She said it was a violation of her “right to privacy and consumer law” as the store insisted on details. The MP also claimed that it is only the Indian Decathlon store that asks for personal details.

“Want to buy my dad trousers for ₹1499 in CASH at Decathlon India, Ansal Plaza and the manager insists I need to put in my mobile number & email ID to purchase. Sorry Decathlon India you are violating privacy laws & consumer laws by insisting on this. Am at the store currently,” she tweeted.

Want to buy my dad trousers for ₹1499 in CASH at @Decathlon_India Ansal Plaza & manager insists I need to put in my mobile number & email
ID to purchase.
Sorry @Decathlon_India you are violating privacy laws & consumer laws by insisting on this. Am at store currently.

— Mahua Moitra (@MahuaMoitra) April 28, 2022

“I always buy stuff in the UK from Decathlon UK and they NEVER ask for a mobile number and only for the email if one wants a paperless receipt. So clearly only the Indian arm wants to fool customers here,” she also wrote on the micro-blogging site.

I always buy stuff in UK from @DecathlonUK & they NEVER ask for mobile num & only for email if one wants paperless receipt.
So clearly only Indian arm wants to fool customers here. Not nice @Decathlon_India

— Mahua Moitra (@MahuaMoitra) April 28, 2022

Moitra also posted a screenshot of a text she received from a Supreme Court lawyer as her tweets went viral. In the same tweet, she informed that the manager eventually put his number and “got her out of the store.”

“Don’t give your mobile to Decathlon. Ask them to reconfigure the system,” an excerpt from the text reads.

Received this message from a top lawyer at the Supreme Court just now. The sweet manager finally put in his number & got me out of store (with dad’s trousers) But @Decathlon_India needs to reconfigure now. pic.twitter.com/Ez4OxGDuJJ

— Mahua Moitra (@MahuaMoitra) April 28, 2022

The tweets also sparked reactions from several leaders who backed Moitra on the issue. “No need to give your number or email ID. You can ask them to give it in writing to you on the company letter head that they will NOT sell you the trousers without your personal data! See how they fall in place !!” said Tehseen Poonawalla, an entrepreneur and social activist, in response to Moitra.

No need to give your number or email ID. You can ask them to give it in writing to you on the company letter head that they will NOT sell you the trousers without your personal data! See how they fall in place !!

— Tehseen Poonawalla Official 🇮🇳 (@tehseenp) April 28, 2022

Many people also narrated similar experiences with the retailed company.

I was once denied a simple purchase of a dolo strip by @wellness_24X7 because I won’t give them my phone number. For a commodity product, which I can easily buy from another pharmacy right next to it (and I did), they lost my business for ever.

— Akshay Mittal (@mittaldotakshay) April 28, 2022

Yes i also faced this some time back , i told the floor manager either you take cash and give me product without number and email or i leave , they took the cash and said we don’t mis use your number or email. I said maybe but still i don’t want to give, my choice.

— Pranay Merchant 🧑‍🌾 (@Lamore_Marchand) April 28, 2022

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