Reliance Jio networks are reportedly down in the Mumbai telecom circle. A number of people have reported that calls to and from Reliance Jio numbers are simply unable to connect.
Many Jio users on Twitter have reported that they are unable to make any cellular calls at the moment with their Jio numbers. Meanwhile, those with non-Jio numbers are also reportedly unable to patch a call to those with Jio numbers.
Affected regions reportedly include all of suburban Mumbai as well as regions of Thane like Kalyan and Dombivli.
Is there some problem with @reliancejio network in Kalyan area? Am unable to get network for last 20 mins.
— Singh Varun (@singhvarun) February 5, 2022
#Jio network gone completely anyone else?
— Sumer (@sumer_world) February 5, 2022
Jio has as of now not confirmed the exact issue causing the outage, but we should have an official update soon enough. It is also currently not known if Jio networks in other regions outside the Mumbai telecom circle are facing any such outage.
indianexpress.com has reached out to Reliance Jio for a statement on the outage.
What can you do meanwhile?
Until the outage is resolved, Jio users can use an alternative number for communication. If that js not possible, you can connect to a nearby WiFi network and use internet-based calling services like WhatsApp Calls, which should work fine.
This is a developing story and will be updated.