Instagram messages down: Sending DM not working, messages disappearing


Instagram down reports have been surging in this week with users saying they’re having trouble with their messages inbox. Independent outage monitor Down Detector first recorded a spike in Instagram down reports around 4pm UK time on Tuesday July 5, with reports steadling coming in since then. And these issues have persisted since then, with problems still being reported with Instagram almost 24 hours after the messages issues first hit the social network.

On social media Instagram users have been talking about the problems they’ve been facing, saying they’re having issues with trying to send messages which then disappear.

On Twitter one Instagram user posted: “Are anyone else’s #instagram messages sending and then disappearing?”

While another wrote: “@Instagram So why are my messages disappearing and I can’t see people’s messages??”

One added: “@Instagram My messages keeps disappearing”.

And another tweeted: “My Insta messages keep on disappearing pls help @Instagram”. has contacted Instagram about the reported issues users are facing and asked whether a fix is in the works.

At the time of writing, the official Instagram Comms Twitter account hasn’t commented on the reported issues users are encountering.

The latest reported issues with the popular social network come after Instagram users last week experienced issues with the photo sharing app.

During that outage Instagram users had issues accessing the app’s camera.

With that outage Down Detector registered a steady stream of reports of Instagram down for over 24 hours.

Like with the previous Instagram outage, the latest issues users are experiencing this week have come after Instagram pushed out a new update.

This patch was released on Monday. Details on what the update brings to the table are thin on the ground, with the patch notes in the Apple App Store saying the update, as per usual, brings with it “bug fixes and performance improvements”.

More to follow…


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